Transformation | AI adoption | HRIS | Strategic operations
Turning complex change into clear plans, working systems and adopted habits.
I help leadership teams and operational groups move from ambiguous priorities to delivered outcomes: governance, stakeholder alignment, UAT, data quality, training, adoption and measurable value.
Positioning
Four ways to read the same evidence
HRIS implementation
BrightHR across 27 operational sites
Led requirements, process mapping, supplier coordination, data migration, UAT, go-live readiness, training and BAU handover for a multi-site HR transformation.
- Scale
- 27 sites, 130 employees
- Data
- 20,000+ records digitised
- Outcome
- Central HR platform, reporting and governance
Global systems change
Salesforce programme across 180 firms
Scoped and led a Salesforce transformation across an international professional-services network, replacing fragmented referral processes with a structured global platform.
- Scale
- 180 firms, 80 countries
- Role
- Requirements, suppliers, governance, adoption
- Outcome
- $2m+ additional referral value supported
CRM and data transformation
13-office data and workflow reset
Improved CRM quality, workflow discipline and reporting across an international executive-search organisation, translating inconsistent regional practice into shared operating routines.
- Scale
- 13 offices, 150 users
- Clean-up
- 25,000 unusable records removed
- Impact
- 80,000+ structured interactions enabled
Chief of staff / scale-up
Operating rhythm in a regulated scale-up
Combined Head of Marketing and Chief of Staff responsibilities, creating reporting, leadership communications, project coordination and operating cadence during fast growth.
- Company
- AXA Africa Specialty Risks
- Growth
- Launch to GBP20m premium income
- Focus
- Governance, dashboards, leadership execution
Capability map
Where Marc is strongest
- 01 Project governance, RAID, milestones and executive reporting
- 02 Requirements, process mapping, workflow redesign and data quality
- 03 UAT, readiness, go-live, training, guidance and BAU handover
- 04 Stakeholder alignment across leadership, users, suppliers and technical teams
- 05 Practical AI adoption and workflow productivity without overclaiming engineering depth
Experience
Recent roles and evidence
HR Digital Transformation Lead, All Aboard Shops
BrightHR implementation, HR process redesign, data migration, UAT, training and adoption across 27 sites.
Marketing Director, L-Cap Group
Transformation workstreams, executive reporting, Microsoft Dynamics workflows and employee experience programmes.
Global Marketing Director, H.I.E.C
CRM optimisation, data governance, automation and adoption across 13 international offices.
Strategic Director, Projects & Marketing, Kreston Global
Salesforce transformation across 180 member firms in 80 countries.
Head of Marketing / Chief of Staff, AXA Africa Specialty Risks
Strategic operations, reporting, governance and project coordination in a regulated scale-up.
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