employee records digitised
Perspective 02
Business Systems Transformation Project Manager
Turning messy systems environments into structured delivery, usable processes and measurable value.
Business systems transformation experience spanning CRM, Salesforce, HRIS, SaaS, data, reporting and workflow programmes — connecting users, suppliers, technical teams and senior stakeholders.
Discuss an opportunityunusable CRM records removed
additional referral value influenced
Relevant experience
Evidence in
the work.
Selected roles and outcomes most relevant to this professional perspective.
01
HR Systems Project Manager
Led end-to-end BrightHR implementation across 27 sites and 130 employees, including migration, UAT and operational handover.
02
CRM Transformation & Data Project Lead
Delivered CRM and data transformation across 13 offices, removing 25,000 unusable records and improving reporting accountability.
03
Business Systems Transformation Lead
Directed Salesforce transformation across 180 firms in 80 countries, from supplier selection through adoption.
Delivery foundation
Methods, judgement and practical experience.
PRINCE2 AgileAgilePM Foundation & PractitionerCertified Scrum MasterPMI-ACP Agile TrainingWorkday HCM Foundational Training